Shipping & tax information
Tax Free / VAT Free sales to the USA, Canada and Australia
Shipments to the US and other destinations outside the EU are completed less the vat rate of 23% that would normally apply. This applies to all shipments to destinations outside of the EU, on orders placed from outside the EU or placed in Ireland for shipping to USA/Canada/Aust. The tax deduction will be shown once your shipping destination has been selected at the checkout. Goods being shipped to EU destinations are subject to Vat/Tax at the usual rate. If you have any queries about this please contact us firstname.lastname@example.org
We use a variety of trusted delivery options depending on your location (An Post, DHL). To see the options available to you select the items you are interested in and the delivery options available will be displayed to you there. You can select the most suitable option for you. These options include Standard Post, International Post and International Courier. Standard Post typically takes up to 5 working days. International post can take up to 7 days, depending on the destination. Some guidelines are set out below for specific destinations;
USA (Zone 4 & Rest of World)
We deliver to all international destinations: USA, Canada, Australia and more. You will find a calculation facility in your shopping cart. When you select the country destination and state for your order, the shipping will be calculated there for you. Rates are distance and weight dependent. Shipping to the USA can take up to 7 working days.If your location is not on the list, contact us directly at email@example.com and we will advise you. Please note that local import duty and/or taxes may be payable on receipt depending on the value of the order and destination.
Ireland & N.Ireland (Zone 1)
This typically costs 6.50euro for order weight up to 1.0kg. It can be more or less depending on size and weight, the parcel will be sent standard delivery with An Post unless a courier service is requested. Once dispatched please allow 3 to 5 working days for the goods to arrive. Deliveries are made within working hours and may require a signature. Please ensure your delivery address will facilitate this. On all orders we require a contact telephone number.
UK Deliveries (Zone 2)
Standard postal delivery to the UK is approximately 10euros for parcel up to 1.0 kgs. Postage rates are significantly less for smaller packeted items, less than 10eueo. For items over 1.0kg the parcel service rates will apply, you will be advised of this before purchase at the checkout stage. Items are sent by standard post unless otherwise requested.
EU Deliveries (Zone 3)
EU delivery charge rate is approximately 10euros for orders up to 1.0 kgs. For items over 1.0kg the courier parcel service rates will apply, you will be advised of this before purchase at the checkout stage.
Please use the shipping calculator in the "My Cart" section in all cases to get an exact quotation for shipping. As is usual, shipping is weight and distance dependant.
To track your order with us, simply send us an email at firstname.lastname@example.org, provide us with your order number that we will have sent you with your order confirmation and we will get back to you with an update on your order. Please allow 12 hours for us to deal with tracking requests. Please note that if you select Standard Post as your preferred delivery option, this cannot be tracked. Track and Trace is only available on Registered and Courier services.
Customs & Local Taxes
When ordering products from Ireland's Showcase for delivery overseas, your order may be subject to import taxes, levies or duties, payable locally. These are charged locally and will be at your own cost. Customs policies vary between regions and we have no control on what they may be. In addition, please be aware that goods being shipped internationally are subject to opening and inspection by the authorities.